Privacy Policy

Introduction

At Growing Smiles Children's Dentistry, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Register for an appointment
• Sign up for our newsletter
• Contact us via phone, email, or other communication channels

This information may include your name, your child's name, email address, phone number, and any other information you choose to provide.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and maintaining our services
• Notifying you about changes to our services
• Providing customer support
• Gathering analysis to improve our services
• Monitoring the usage of our services
• Detecting, preventing, and addressing technical issues
• Sending appointment reminders via phone, email, or SMS
• Sending important practice updates and health advisories
• Providing oral health tips and seasonal reminders

SMS/Text Message Communications

With your explicit consent, we may send you text messages for appointment reminders and important practice communications. By providing your mobile phone number and consenting to SMS communications:

• You agree to receive approximately 2-4 text messages per month
• You understand that standard message and data rates may apply
• You can opt-out at any time by replying "STOP" to any message
• You can reply "HELP" for assistance with SMS services
• Your consent is not required to receive dental services from our practice
• We will never share your mobile number with third parties for marketing purposes
• SMS communications are limited to appointment reminders, practice updates, and health-related information

Supported carriers: All major carriers including Verizon, AT&T, T-Mobile, Sprint, Rogers, Bell, Telus, and others.Message frequency: We typically send 2-4 messages per month.To opt-out: Reply STOP to any message or contact us at 519-800-4500.

Click here to manage your SMS consent preferences →

Information Sharing and Disclosure

Growing Smiles Children's Dentistry does not share or sell consumer personal information (including phone numbers) to third parties or affiliates for marketing or lead generation purposes.

We may disclose your personal information only in the following circumstances:

• To comply with a legal obligation
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with our services
• To protect the personal safety of users of our services or the public
• To protect against legal liability
• With your consent or at your direction
• With dental insurance providers or other healthcare providers, when necessary and with your consent, for treatment purposes

Data Security

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Children's Privacy

Our services are directed to parents and guardians of children. We do not knowingly collect personally identifiable information from children under 13 without parental consent. If we learn we have collected personal information from a child under 13 without parental consent, we will delete that information promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: